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Customer Raves

What Our Customers Are Saying

At Bike Barn, we hold ourselves to higher standards of quality, service and community. We take great pride in the quality of the products we carry. We also have a deep passion for our customer’s experience both within our stores and on their bike. Check out what customers are saying!

Scott T - ATASCOCITA 3/4/2020

Craig and Scott provided excellent service and guidance in the selection of the eBikes we purchased. After 20 miles on the bikes, we couldn’t be more pleased with our bikes.


Chris D - CHAMPIONS 3/12/2020

A shout out to Curt on his awesome service every time I have brought my bike in. I purchased from another store (not Bike Barn) and was very dissatisfied with service and bike due to lack of knowledge. Curt made sure I was happy with my old bike and I purchased a new one, which again, he was diligent and showed outstanding patience and was such a genuine pleasure to deal with. I will certainly be back when I upgrade my road bike. Also a shout out to Tom who went beyond my expectations and I was so thrilled when I picked up my bike. I told him to “just do what looks good” for the tape on my handle bars. He did a rocking job and I have gotten numerous complements on the two tone color! My bike looked brand new when I picked it up! This facility is the bomb!!!

  

Vic D - CLEAR LAKE 3/5/2020

Your staff in Clear Lake does an excellent job - Gab, Bob and Adam are top notch.


James B - COLLEGE STATION 2/22/2020

Ben was very knowledgeable and made the experience welcoming. We spoke about myself purchasing a bike in the near future and he let me test ride a Specialized Allez 20, and Roubaix model, and he showed me how he runs through checkup with the bikes in the shop, overall 10/10 experience.


Mike P - CYPRESS 2/4/2020

Always fun to visit the Cypress store. Everyone is always helpful. If what I need is not in stock, the Cypress staff gets it for me ASAP. Bike Barn is my “go to” bike store!


Willie & Rene T - KATY 2/28/2020

Regan always provides competitive prices and the best advice for the products I am buying. Max never says no when I need “quick assist.” I shiver after mentally computing my balance. Scott, Sin, Adam, and Jay are always helpful when we have questions.


Steve T - MEMORIAL 3/7/2020

Corbin was incredibly helpful and listened to me. We tried out six bikes, and I never once felt he was doing anything other than trying to find the best bike for me. I wasn’t pushed to the most expensive products but the one I needed. I plan to bring my wife back to buy a bike, and would like Corbin to help her. Highly recommend!


Jay C - WESTCHASE 3/1/2020

Nicole was awesome and went out of her way it get me the bike I wanted. I couldn’t be more pleased with my Epic Comp Evo or the service. Thank You Nicole!!!


David W - WEST UNIVERSITY 2/25/2020

Jamie was very welcoming and informative. He helped me fit a new tire on my wheel and helped me pick out a few items that I needed to do some additional work on my bike. He was knowledgeable, patient and easy to talk to. I hope everyone gets to work with him for their bike needs!

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