Bike Barn Customer Satisfaction
Bike Barn is committed to being a leader in the Houston community. Our doors open every day with a guarantee of our price, our work, and your satisfaction. Whether you plan to ride through your neighborhood or over a mountain pass, we offer the confidence of knowing you are receiving the best value and service in town.
We commit to having the best pricing in the business. Compare our in-stock inventory to online retailers or other local suppliers and if someone has a better price, we will work to match it. If we cannot match or beat their price, we will give you a $10 store gift card.
We don't cut corners. You can trust your bike with Bike Barn because when we work on your bike, we get the job done right. If you are not completely satisfied with the work done, please bring it back and let us make it right for no additional cost.
Buying a bike at Bike Barn eliminates the guess work of buying online or used. Everyone's body is unique and our staff is trained to ensure that you are put on a bike that is perfect for you. If, within 30 days of riding the bike, you don't agree just bring it in for a different size.
Riding a bike should be fun and enjoyable. If, within 30 days of purchase, you are not comfortable and enjoying your new ride, then bring it back in and we'll have one of our trained staff set you up right.
Bike Barn is committed to local cycling and making our city a safe and fun place to ride. When you shop local, you aren't just supporting Bike Barn - you are helping us provide funds and resources to local bike advocacy, trail and path development and many charity rides. No one in Houston does more.